We're Here To Help
Whether you have questions about our faux florals, greenery, wreaths, seasonal decor, your order, shipping, or anything else, our team is ready to assist you.
We aim to respond to all inquiries within 24 business hours.
Get In Touch
Email Us
For the fastest response, please contact us by email. Our support team is happy to help with product questions, order assistance, shipping updates, and general inquiries.
Call or Text Us
Prefer to speak with someone directly? Feel free to reach out during our business hours.
Mailing Address
For formal correspondence or return-related matters, please contact our support team first for assistance and return instructions.
HongKong Zephyr Car Trade Limited
RM 540, 5/F.,143 WAI YIP STREET,KWUN TONG,HONG KONG
Customer Support Hours
Our team is available to assist you during the following hours:
Monday – Friday 9:00 AM – 6:00 PM (EST)
Saturday – Sunday Closed
How We Can Help
Need help choosing the right floral accent, understanding a product, checking your order, or arranging a return? We're here to make your shopping experience with Fauxpetalco simple and straightforward.
From everyday floral styling to seasonal botanical decor, we're happy to help you find the information you need.