SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms, you represent that you are at least the age of majority in your state, province or jurisdiction of residence, or that you have provided any consent required for minor dependents under your care to use the Services.

To use certain parts of our Services, including purchasing products, you may be asked to provide information such as your email address, billing information, payment information and shipping details.

You represent and warrant that all information you provide to us is accurate, current and complete, and that you have the necessary rights to provide such information.

You are responsible for maintaining the confidentiality and security of your account credentials and for activity occurring through your account.

You may not transfer, sell, assign or license your account to another person without our permission.

SECTION 2 - OUR PRODUCTS

We make reasonable efforts to provide accurate descriptions, photographs and representations of the faux florals, greenery, wreaths, garlands, seasonal decor and other products offered through our store.

Product colors and appearance may differ slightly from what you see on your screen because of device type, display settings, lighting conditions and other technical factors.

Certain decorative products may also have slight variations in shape, positioning, color, texture or arrangement resulting from manufacturing, packaging or material differences.

Product descriptions, prices, availability and specifications may be updated or changed without prior notice.

We reserve the right to discontinue products and to limit quantities available to any person, household, geographic region or jurisdiction where permitted by law.

SECTION 3 - ORDERS

When you place an order through Fauxpetalco, you are making an offer to purchase the products included in your order.

We reserve the right to accept, decline, modify or cancel an order where reasonably necessary, including in cases involving payment issues, product availability, suspected fraud or incorrect pricing information.

Your order is not considered accepted until payment has been successfully processed and the order has been confirmed.

Please review your order information carefully before submitting it. Once processing has begun, we may not be able to accommodate changes or cancellation requests.

Where we cancel, modify or cannot accept an order, we will attempt to contact you using the email address, phone number or billing information provided during checkout.

Returns and refunds are subject to our Return & Refund Policy .

Unless otherwise expressly agreed, products purchased through our store are intended for personal or household use and not for unauthorized commercial resale.

SECTION 4 - PRICES AND BILLING

Product prices, discounts and promotions may change without prior notice.

The price charged will normally be the price displayed at the time your order is submitted and confirmed in your order confirmation.

Unless otherwise stated, displayed product prices may not include applicable shipping charges, taxes, customs duties, import fees or other charges imposed by government authorities or third parties.

Prices available through Fauxpetalco may differ from prices offered through other websites, marketplaces or sales channels.

Promotions may be subject to separate rules, eligibility requirements and expiration dates. Where promotional terms conflict with these Terms, the specific promotional terms will apply to that promotion.

You agree to provide accurate, complete and current payment, purchase and account information.

You represent that:

• Payment information you provide is accurate and complete.
• You are authorized to use the payment method submitted.
• Charges made using the submitted payment method will be honored by the relevant payment provider.
• You agree to pay applicable product prices, shipping charges, taxes and other charges shown or disclosed during checkout.

Payment transactions may also be subject to terms imposed by PayPal, card processors, banks or other payment providers made available through checkout.

Fauxpetalco is not responsible for errors, service interruptions or security incidents caused solely by independent third-party payment providers outside our reasonable control.

SECTION 5 - SHIPPING AND DELIVERY

Shipping and delivery estimates are provided for convenience and are not guaranteed delivery dates.

Delivery may be affected by shipping carrier operations, customs processing, holidays, weather conditions, local transportation disruptions or other circumstances outside our reasonable control.

Once an order has been transferred to a shipping carrier, responsibility for transportation may be subject to applicable carrier terms and local law.

SECTION 6 - INTELLECTUAL PROPERTY

Our Services may include trademarks, logos, brand elements, text, graphics, photographs, videos, reviews, designs and other materials that are owned by, licensed to or otherwise lawfully used by Fauxpetalco, our affiliates, suppliers or licensors.

These materials may be protected by copyright, trademark and other intellectual property laws.

Unless otherwise expressly permitted, our Services are provided for personal and non-commercial use.

You may not reproduce, republish, distribute, modify, publicly display, commercially exploit or create derivative works from protected materials available through our Services without permission from the applicable rights holder.

Except where expressly stated, nothing in these Terms grants you any license or ownership rights in intellectual property belonging to Fauxpetalco, Shopify or any third party.

The Fauxpetalco name, logo and associated brand elements may not be used in a manner that falsely suggests endorsement, affiliation or authorization.

Shopify names, logos and related trademarks belong to Shopify or its applicable affiliates.

All other trademarks appearing through our Services remain the property of their respective owners.

SECTION 7 - OPTIONAL TOOLS

We may provide access to third-party tools, applications or functionality as part of our Services.

These tools may be provided by third parties that we do not directly control or manage.

Access to optional third-party tools may be provided on an “as available” and “as is” basis, subject to the terms of the applicable third-party provider.

Your use of third-party tools is at your own discretion, and you should review the applicable provider's terms and privacy practices before using them.

We may introduce additional features, services, tools or resources in the future. Such additions will also be subject to these Terms where applicable.

SECTION 8 - THIRD-PARTY LINKS

Our Services may contain links to websites, resources or services operated by third parties.

Fauxpetalco does not control and is not responsible for reviewing or guaranteeing the accuracy, availability, security or reliability of third-party websites.

If you access a third-party website, you do so subject to that third party's own policies and terms.

We are not responsible for losses or damages arising solely from your independent use of third-party products, services, websites or resources.

Questions concerning third-party services should generally be directed to the relevant provider.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

Fauxpetalco uses Shopify technology to operate portions of our ecommerce Services.

Purchases made through our store are transactions between you and Fauxpetalco, unless otherwise expressly indicated.

Shopify provides ecommerce infrastructure and related technology but is not the seller of Fauxpetalco products.

To the extent permitted by applicable law, Shopify and its affiliates are not responsible for claims arising solely from products purchased from Fauxpetalco.

SECTION 10 - PRIVACY POLICY

Personal information collected through our Services is handled in accordance with our Privacy Policy .

Because portions of our Services are hosted or supported by Shopify, Shopify may process certain information relating to your use of the store in order to operate and improve its platform.

Information submitted through our Services may also be processed by payment providers, fulfillment providers, analytics providers or other service providers where reasonably necessary to provide our Services.

Please review our Privacy Policy for additional information.

SECTION 11 - FEEDBACK

If you voluntarily provide reviews, comments, suggestions, photographs, ideas or other feedback relating to Fauxpetalco or our products, you represent that you have the necessary rights to provide that content.

Subject to applicable law, you grant Fauxpetalco a worldwide, royalty-free, sublicensable license to use, reproduce, publish, adapt and display such feedback for legitimate business purposes, including customer service, marketing and improvement of our Services.

You represent that:

• You own or have the necessary rights to content you submit.
• You have disclosed material compensation or incentives where legally required.
• Your feedback does not knowingly violate applicable laws or third-party rights.

We may review, edit or remove submitted content that we reasonably believe is unlawful, threatening, defamatory, fraudulent, infringing or otherwise inappropriate.

You remain responsible for the accuracy and content of feedback you submit.

SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS

Information available through our Services may occasionally contain typographical errors, inaccuracies or omissions relating to product descriptions, prices, promotions, availability, shipping charges or estimated delivery times.

Fauxpetalco reserves the right to correct errors, update information and, where reasonably necessary, modify or cancel affected orders in accordance with applicable law.

SECTION 13 - PROHIBITED USES

You may access and use our Services only for lawful purposes.

You may not use our Services:

• For unlawful, fraudulent or malicious purposes.
• To violate applicable laws, regulations or ordinances.
• To infringe intellectual property, privacy or other rights belonging to Fauxpetalco or third parties.
• To harass, threaten, defame or abuse other individuals.
• To intentionally provide materially false or misleading information.
• To distribute unauthorized spam, malicious advertisements or harmful communications.
• To impersonate another individual or organization.
• To interfere with the security, availability or proper functioning of our Services.

You also agree not to upload malicious software, attempt unauthorized access, collect personal information belonging to other users without lawful authorization or circumvent security features of our Services.

SECTION 14 - TERMINATION

We may restrict, suspend or terminate access to portions of our Services where reasonably necessary, including where these Terms have been violated or where continued access creates security, fraud or legal concerns.

You remain responsible for valid amounts owed in connection with transactions completed before termination.

Provisions that by their nature should continue after termination will remain in effect, including provisions concerning intellectual property, feedback, limitations of liability, indemnification, dispute resolution and privacy.

SECTION 15 - DISCLAIMER OF WARRANTIES

Information provided through our Services is made available for general informational and shopping purposes.

While we make reasonable efforts to keep information accurate, we do not guarantee that all information will always be complete, current or error-free.

Except where otherwise expressly stated or required by law, our Services and products are provided on an “as is” and “as available” basis.

To the fullest extent permitted by applicable law, we disclaim implied warranties that may otherwise arise, including warranties of merchantability, fitness for a particular purpose, title, durability and non-infringement.

We do not guarantee that access to our website will always be uninterrupted, secure or error-free.

Some jurisdictions do not permit certain warranty limitations, so some of these limitations may not apply to you.

SECTION 16 - LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, Fauxpetalco, HongKong Zephyr Car Trade Limited, our affiliates, officers, directors, employees, agents, contractors, service providers and licensors will not be liable for indirect, incidental, special, punitive or consequential damages arising from your use of our Services or products.

Such damages may include, where applicable:

• Lost profits
• Lost revenue
• Lost savings
• Loss of data
• Replacement costs
• Similar indirect or consequential losses

These limitations apply only to the extent permitted by applicable law.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited.

SECTION 17 - INDEMNIFICATION

To the extent permitted by law, you agree to indemnify and hold harmless Fauxpetalco, HongKong Zephyr Car Trade Limited, our affiliates, officers, directors, employees, agents, contractors, licensors and service providers from claims, losses or reasonable expenses arising from:

• Your material breach of these Terms or policies incorporated into these Terms.
• Your violation of applicable law.
• Your violation of third-party rights.
• Misuse of our Services attributable to you.

Where appropriate, we will provide reasonable notice of claims subject to indemnification and may participate in or control the defense of such claims as permitted by applicable law.

SECTION 18 - SEVERABILITY

If any provision of these Terms is determined to be unlawful, invalid or unenforceable, that provision will be enforced to the maximum extent permitted by applicable law.

Any unenforceable portion will be treated as severed from these Terms without affecting the enforceability of the remaining provisions.

SECTION 19 - GOVERNING LAW & DISPUTE RESOLUTION

These Terms of Service and any separate agreements under which we provide Services will be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region, subject to any mandatory consumer protections that may apply in your jurisdiction.

Any dispute, controversy, difference or claim arising out of or relating to these Terms, including their existence, validity, interpretation, performance, breach or termination, shall be referred to and finally resolved by arbitration administered by the Hong Kong International Arbitration Centre (HKIAC), to the extent enforceable under applicable law.

Where legally permitted, dispute proceedings will be conducted on an individual basis rather than as a class, consolidated or representative proceeding.

SECTION 20 - WAIVER; ENTIRE AGREEMENT

Failure by Fauxpetalco to enforce any provision of these Terms does not constitute a waiver of that provision or any related right.

These Terms, together with policies and rules referenced through our website, constitute the agreement between you and Fauxpetalco regarding your use of the Services.

These Terms supersede prior communications or agreements concerning the same subject matter to the extent permitted by law.

SECTION 21 - ASSIGNMENT

You may not assign or transfer your rights or obligations under these Terms without our prior written consent where such restriction is permitted by law.

Fauxpetalco may assign or transfer its rights and obligations in connection with a business restructuring, merger, acquisition, transfer of assets or other lawful transaction.

SECTION 22 - HEADINGS

Section headings are included for convenience and do not independently alter or limit the meaning of these Terms.

SECTION 23 - CHANGES TO TERMS OF SERVICE

You may review the current version of these Terms on this page at any time.

Fauxpetalco may update, modify or replace portions of these Terms by publishing revised terms on our website.

Where legally required, we will provide additional notice of material changes.

Your continued use of the Services after revised Terms become effective may constitute acceptance of those changes, subject to applicable law.

SECTION 24 - CONTACT INFORMATION

If you have questions regarding these Terms of Service, please contact us.